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registration and login

  • My password is not being accepted when I try to log in. What's wrong?
    Most likely, you haven't opened a MyGameRoom account. You'll need to open an account to enter your entry forms. Follow our "Join The Fun" button to register.
  • I forgot my password. What should I do?
    Go here to "Log In Now" and follow the instructions to have your password emailed to you. You'll need to use the original email address you used to open a MyGameRoom account, even if it is no longer current.

submitting entries from the website

  • I am not able to enter my entry forms. When I click on SUBMIT or ENTER TICKETS, I am asked to login. Why is this happening?
    To enter this contest on the Internet, you need a MyGameRoom account. To open an account, go here to "Join The Fun" and register.
  • I received a message that says the entry number has already been entered. How can that be if I have the entry form in my possession, and what should I do?
    First, check your list of previously submitted entries to verify that the ticket or entry form has not been previously entered by you. If it has not, please contact the Lottery at Contact Us. Include all applicable numbers on your ticket/entry form, and the Virginia Lottery will investigate.
  • May I enter a drawing more than once?
    Yes. You may enter a drawing as many times as you wish using a different non-winning ticket or entry form for each entry. However, a player is eligible to win only one (1) prize per drawing.
  • I have tickets or entry forms, but I can't remember whether I have entered them into the drawing. How can I see which tickets or entry forms have been entered?
    Each time you submit an entry, a record of the entry appears in your list of entries at the bottom of the page where you submitted your tickets or entry forms. All of your entries are in that list, so you may cross-reference that list with the tickets/entry forms you are holding.
  • May I dispose of the tickets or entry forms after I have entered them using MyGameRoom account?
    You need to hang onto those tickets or entry forms. Don't toss them out. If you win a prize, we'll need the entry form that was drawn. If your name doesn't appear on the original winner list, you could still be contacted as an alternate winner, so keep 'em for 90 days from the original posting.
  • Do I need to be a Virginia resident to enter this promotion?
    No. There are no restrictions for out-of-state players. Anyone who is eligible to purchase Virginia Lottery tickets is eligible to participate in the second-chance drawings.

winners and prizes

  • How do I find out if I have been selected as a winner?
    An unofficial list of winners will be posted on our website no more than 5 business days after each drawing. Winners become official once we've verified they qualify. We check age, identification and entry form validity. We will contact winners directly to explain how to claim a prize. Remember, you'll need the entry form(s) drawn to claim a prize.
  • I submitted several entries into the drawing. Why didn't I win a prize?
    Winners are randomly selected, so your chance of winning, no matter how many times you enter, requires a little luck.

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