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registration and login

  • My password is not being accepted when I try to log in. What's wrong?
    Most likely, you haven't opened a MyGameRoom account. You'll need to open an account to enter Entry Forms. Click the "Join The Fun" button to register.
  • I forgot my password. What should I do? 
    Click the "Log In Now" button and follow the instructions to have your password emailed to you. You'll need to use the email address you used to open a MyGameRoom account.

submitting entries from the website

  • I am not able to enter my entry forms. When I click on SUBMIT or ENTER TICKETS I am asked to login. Why is this happening?
    To enter this contest (on the Internet), you need a MyGameRoom account. To open an account, click the "Join The Fun" button to register.
  • I received a message that says the Entry Number has already been entered. How can that be if I have the Entry Form in my possession?
    First, check your list of previously submitted entries to verify that the Entry Form has not been previously entered by you. If it has not, please contact the Virginia Lottery at Contact Us.   Include the Entry Number that you tried to enter, and we will investigate.
  • May I enter a drawing more than once?
    Yes. You may enter a drawing as many times as you wish, using a different Entry Form for each entry. However, a player is only eligible to win one (1) prize per drawing.
  • I have Entry Forms but I can't remember whether I have entered them into the drawing. How can I see which Entry Forms have been entered?
    Each time you submit an entry, a record of the entry appears in your MyGameRoom account for that game. All of your entries are in that list so you may check the Entry Forms you are holding.
  • May I dispose of the Entry Forms after I have entered them using MyGameRoom account?
    You need to hang onto those Entry Forms. Don't toss them out. If you win a prize, we'll need the Entry Form that was drawn. If your name doesn't appear on the original winner list, you could still be contacted as an alternate winner, so keep 'em for 90 days from the original posting.
  • Do I need to be a Virginia resident to enter a Virginia Lottery second-chance drawing?
    No. There are no restrictions for this promotion for out-of-state players. Anyone who is eligible to purchase Virginia Lottery tickets is eligible to participate in this promotion.
  • When may I discard the Entry Forms I entered?
    Keep the Entry Forms you enter for 90 days from the date the winners are posted. Even if you don't see you're your name on the original winner's list, there's a chance you could be contacted as an alternate prize-winner, and you'll need the Entry Form to claim your prize.

winners and prizes

  • How do I find out if I have been selected as a winner?
    An unofficial list of winners will be posted on our web site no more than 5 business days after each drawing. Winners become official once we've verified they qualify – we check age, identification and Entry Form validity. We will contact winners to explain how to claim a prize.
  • I submitted several entries to the drawing. Why didn't I win a prize?
    Winners are randomly drawn so your chance of winning, no matter how many times you enter, requires a little luck.

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