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questions?

Entering a contest or 2nd chance with a ticket?

We post winner results within 5 business days of a drawing. You'll need to keep any tickets you enter to claim a prize, so hang onto them for 90 days after the winners are posted for each drawing.
Even if you don't see your name on the original list, we select alternates, and if the original winner can't claim a prize, we then reach out to alternates. That can take up to 90 days from the original posting, so keep those tickets!

How do we contact winners?

We try to contact winners by email, phone and/or mail. If you want us to reach you quickly, be sure your contact information is up-to-date in MyGameRoom. If we can't reach a winner by the deadline listed in the rules, we will then move on to an alternate.


With the exception of the $250 Winter Bonus promotion, players will need to keep their tickets to claim a prize

To keep or not to keep.....and why

I didn’t have to keep my Scratchers for the $250 Winter Bonus 2nd chance promotion.  How come I have to keep my Scratchers for all other 2nd chance promotions?

 

We know that playing with us would be much more fun if you didn’t have to keep your Scratchers after entering a 2nd chance promotion.  To address this, we are testing a new program with the $250 Winter Bonus promotion.  With this pilot, players are not required to retain their tickets once they have been entered.  Since the results from this pilot must be evaluated before any permanent changes are made, all other Scratcher 2nd chance promotions will be conducted using our normal 2nd chance guidelines.

 

With the exception of the $250 Winter Bonus promotion, players will need to keep their tickets to claim a prize.  It’s a good idea to hold onto them for up to 90 days after the last drawing in the event they are selected as an alternate prizewinner.  This includes the current Redskins LIVE IT and 2 Ways 2 Win promotions.

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