Q: How can I sign up to receive winning numbers by text or email?
A: You’ll need to first sign up for a MyGameRoom
account. Once you have registered or logged in, you can sign up for alerts
to select which specific alerts you’d like to receive. If you already have an account, just click on the SMS button next to the “We’re Game” header at the top of any page to manage your alerts.
Q: Will I be charged for receiving text messages?
A: The Virginia Lottery does not charge for the service, but certain data and messaging rates may apply based on your mobile phone plan. Please check with your phone company.
Q: What if I need help or information regarding text or email alerts?
A: Please text the keyword HELP to 82568. You can also contact the Lottery Communications team at 804-692-7777 or fill out our Contact Us
form for further assistance.
Q: How can I stop or change my text or email alerts?
A:For text alerts, text STOP to 82568. For email alerts, click the “unsubscribe” link at the bottom of any Virginia Lottery email. You can also change your alert preferences on the edit alerts
Q: I just received a new phone number, and I am not sure why I’m getting text messages from the Virginia Lottery.
A: The person who previously had your phone number may have signed up for alerts. If you wish to cancel alerts, please text STOP to 82568 (or reply to the last text you received).