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registration and login

  • My password is not being accepted when I try to log in. What's wrong?
    Most likely, you haven't opened a MyGameRoom account. You'll need to open an account to enter tickets. Click here and then click the "Join The Fun" button to register.
  • I forgot my password. What should I do? 
    Click here and then Click the "Log In Now" button and follow the instructions to have your password emailed to you. You'll need to use the email address you used to open a MyGameRoom account.

submitting entries from the website

  • I am not able to enter my tickets. When I click on SUBMIT or ENTER TICKETS I am asked to login. Why is this happening? To enter this contest (on the Internet), you need a MyGameRoom account. To open an account, click here and then click the "Join The Fun" button to register.
  • I received a message that says the Sweepstakes Entry Number has already been entered. How can that be if I have the ticket in my possession and what should I do?
    First, check your list of previously submitted entries to verify that the ticket has not been previously entered by you. If it has not, please contact the Lottery.  Click here for contact information. Include the Sweepstakes Entry Number that you tried to enter, and the Virginia Lottery will investigate.
  • May I enter a drawing more than once?
    Yes. You may enter a drawing as many times as you wish, using a different non-winning ticket for each entry. However, a player is only eligible to win one (1) prize per drawing.
  • I have tickets but I can't remember whether I have entered them into the drawing. How can I see which tickets have been entered?
    Each time you submit an entry, a record of the entry appears on the Enter Now page. All of your entries are in that list so you may check the tickets you are holding.
  • May I dispose of the tickets after I have entered them using MyGameRoom account?
    Yes, you may dispose of your tickets once you have entered them into your selected promotion.
  • Do I need to be a Virginia resident to enter a Virginia Lottery second-chance drawing?
    No. There are no restrictions for out-of-state players. Anyone who is eligible to purchase Virginia Lottery tickets is eligible to participate in the second-chance drawings.

winners and prizes

  • How do I find out if I have been selected as a winner?
    An unofficial list of winners will be posted on our web site no more than 5 business days after each drawing. Winners become official once we've verified they qualify.  We check age, identification and ticket validity. We will contact winners to explain how to claim a prize.
  • I submitted several entries to the drawing. Why didn't I win a prize?
    Winners are randomly drawn so your chance of winning, no matter how many times you enter, requires a little luck.

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